Courses in english

C1301 - Online Essentials: MS-Outlook and the Web

Public cible

Anyone wishing to go online efficiently, for daily emailing and web browsing.

Objectifs

• Connect to a local network, to the Internet and to the Intranet.
• Understand web browsing and online security concepts.
• Use the web browser and manage browser settings, bookmarks and web outputs.
• Search effectively for online information and critically evaluate web content.
• Understand key copyright and data protection issues.
• Understand concepts of online communities, communications and email.
• Send, receive e-mails and manage email settings.
• Organize and search emails.
• Use calendars.

Prérequis

It is recommended to complete module « Office tools fundamentals » (C1300) prior to enroling for this module or proof of equivalent certified knowledge.

Notes

Participants are allowed to pass the ECDL certification « Online essentials » without any additional charge.

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C1311 - MS-Word advanced

Public cible

Anyone wishing to acquire advanced skills in word processor.

Objectifs

• Work with models and styles.
• Accelerate daily tasks through quick parts and personalized templates.
• Divide large documents in sections.
• Navigate the structure of a document by using hierarchical outlines.
• Create and number all type of references.
• Explore advanced table features.

Prérequis

Successful completion of the module «MS-Word essentials» (C1310) or proof of equivalent knowledge.

Notes

Participants are allowed to pass the ECDL « Advanced Word processing » without any additional charge.

C1321 - MS-Excel advanced

Public cible

Anyone wishing to acquire advanced skills in spreadsheet utilization.

Objectifs

• Manipulate the spreadsheet in an effective way.
• Manage the various types of links.
• Learn formula auditing and error checking.
• Work with nested function implementations and array definitions.
• Use and integrate lookup functions.
• Know the database management features of a spreadsheet.
• Use analysis and summarization tools.
• Manage scenarios.

Prérequis

Successful completion of the module « MS-Excel essentials » (C1320) or proof of equivalent certified knowledge.

Notes

Participants are allowed to pass the ECDL certification « Spreadsheet advanced » without any additional charge.

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C1500 - CCNA - Introduction to Networks

Public cible

Anyone wishing to learn about the concept, the configuration and the maintenance of computer networks.

Objectifs

• Understand and describe the devices and services used to support communications in data networks and the Internet.
• Understand and describe the role of protocol layers in data networks.
• Understand and describe the importance of addressing and naming schemes at various layers of data networks in IPv4 and IPv6 environments.
• Design, calculate, and apply subnet masks and addresses to fulfill given requirements in IPv4 and IPv6 networks.
• Explain fundamental Ethernet concepts such as media, services, and operations and build a simple Ethernet network using routers and switches.
• Understand and use Cisco command-line interface (CLI) commands to perform basic router and switch configurations.
• Understand and utilize common network utilities to verify small network operations.
• Analyze data traffic.

Prérequis

None.

Notes

Monday evenings from 18:00 - 20:00 (Theory) and Wednesday evenings from 18:00 - 21:00 (Labs). No reduced price for unemployment possible.

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C1502 - CCNA - Scaling Networks

Public cible

Anyone wishing to deepen their knowledge of the concept, the configuration and the maintenance of computer networks.

Objectifs

• Understand and describe enhanced switching technologies such as Rapid Spanning Tree Protocol (RSTP) and Per VLAN Spanning Tree Plus Protocol (PVST+).
• Configure and troubleshoot Rapid Spanning Tree Protocol (RSTP).
• Understand, describe, configure and troubleshoot EtherChannel.
• Understand, describe, configure and troubleshoot first hop redundancy protocols (HSRP) in a switched network.
• Understand, describe, configure and troubleshoot wireless routers and wireless clients.
• Understand and describe routers in a complex routed IPv4 or IPv6 network using single-area OSPF, multiarea OSPF, and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Configure and troubleshoot routers in a complex routed IPv4 or IPv6 network using single-area OSPF, multiarea OSPF, and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Manage Cisco IOS® Software licensing and configuration files.

Prérequis

Successful completion of the module CCNA - routing and switching essentials (1501E) or proof of equivalent certified knowledge.

Notes

Monday evenings from 18:00 - 20:00 (Theory) and Wednesday evenings from 18:00 - 21:00 (Labs). No reduced price for unemployment possible.

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C1503 - CCNA - Connecting Networks

Public cible

Candidates who wish to deepen their knowledge of the concept, the configuration and the maintenance of computer networks.

Objectifs

• Describe different WAN connections and technologies and their benefits.
• Describe the operations and benefits of virtual private networks (VPNs) and tunneling.
• Analyze, simulate and design network architectures.
• Understand borderless networks and the characteristics of Data centers and of virtualization.
• Understand collaboration technology and solutions.
• Configure and troubleshoot serial and broadband connections.
• Configure and troubleshoot IPSec tunneling operations.
• Monitor and troubleshoot network operations using syslog, SNMP, and NetFlow.

Prérequis

Succesful completion of the module «  CCNA - scaling networks » (1502E) or proof of equivalent certified knowledge.

Notes

Monday evenings from 18:00 - 20:00 (Theory) and Wednesday evenings from 18:00 - 21:00 (Labs). No reduced price for unemployment possible.

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C1504 - CCNA - Security

Public cible

Anyone wishing to deepen their knowledge of computer network security.

Objectifs

• Implement AAA on Cisco routers using local router database and server-based ACS or Identity Service Engine (ISE).
• Implement firewall technologies to secure network perimeter.
• Implement IPS to mitigate attacks on networks.
• Secure endpoints and mitigate common Layer 2 attacks.
• Secure communications to ensure integrity, authenticity and confidentiality.
• Implement secure Virtual Private Networks.
• Implement an ASA firewall configuration using the CLI and an ASA firewall configuration and VPNs using ASDM.
• Test network security and create a technical security policy.

Prérequis

Succesful completion of the module «  CCNA - routing and switching essentials » (1501E) or proof of equivalent certified knowledge.

Notes

Weekday evenings from 18:00 - 20:00 (Theory) and Saturday mornings from 9:00 - 13:00 (Labs). No reduced price for unemployment possible.

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C1510 - CCNP Routing and Switching: Routing

Public cible

Anyone wishing to develop an in-depth understanding and theoretical knowledge of advanced routing and switching.

Objectifs

• Implement, monitor, and maintain routing services in an enterprise network.
• Plan, configure, and verify the implementation of complex enterprise LAN and WAN routing solutions, using a range of routing protocols in IPv4 and IPv6 environments.
• Configurate secure routing solutions to support branch offices and mobile workers.
• Reinforce configuration skills.

Prérequis

Succesful completion of the module «  CCNA - connecting networks » (1503E) or proof of equivalent certified knowledge.

Notes

Weekday evenings from 18:00 - 20:00 (Theory) and Saturday mornings from 9:00 - 13:00 (Labs). No reduced price for unemployment possible.

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C1601 - Creating web pages with HTML and CSS

Public cible

All persons who want to create or edit modern, easy to use websites, but have no knowledge of HTML or cascading style sheets (CSS). To learn how to create web pages to create and the pages locally and to get the knowledge of standard html5 and the WAI standards.

Objectifs

• Understand  the language in which web pages are created.
• Understanding the basic structure of web pages.
• Building a system of web pages. Understanding and creating  link connections between them.
• Writing a proper source code for the created websites, using only text editors.
• Inserting  texts, images, lists. Creating menus with links to other web pages.
• Understanding the concept of user-friendly web pages.
• Understanding and using  the semantics of HTML.
• Creating  web pages using cascading style sheets (CSS).

Prérequis

Successful completion of the module « Organisational, legal and technical basics of the Internet  » (C1600) or proof of equivalent knowledge.

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C1610 - Introduction to programming

Public cible

Future programer or web developer, with no knowledge of programming, wishing to understand the common basics of modern programming languages.

Objectifs

• Learn the basics.
• Familiarize with algorithms.
• Discover programming languages.
• Apprehend the variables.
• Distinguish data types.
• Determine functions and procedures.
• Proceed to object based programming.
• Execute debugging.

Prérequis

None.

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C1612 - Concepts of creating dynamic Web pages using PHP

Public cible

Anyone wishing to learn how to create dynamic websites using the server-side scripting language PHP.

Objectifs

• Install and configuring a local web server as a development environment.
• Understand the differences between client-side and server-side programming languages.
• Get to know the different data types in PHP and learning how to use them.
• Create and editing strings and texts with PHP.
• Create HTML code with PHP.
• Create, checking and handle web forms with PHP.
• Send automatically generated emails with PHP.
• Upload files.

Prérequis

Successful completion of the module « User friendly web pages with JavaScript » (C1611E) or proof of equivalent knowledge.

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C1614 - Interactive Web pages with HTML, CSS, JavaScript, PHP and MySQL

Public cible

Anyone wishing to deepen their knowledge of previous courses from the Web Developer profile in order to learn how to use the knowledge of HTML, CSS, JavaScript, PHP and MySQL in order to create professional web systems.

Objectifs

• Understand and apply the fundamentals of object-oriented programming in PHP.
• Use PHP Frameworks.
• Interact Java Script PHP.
• Use advanced techniques such as AJAX and JSON.
• Create layouts, using jQuery, Bootstrap and ZURB Foundation.
• Create multilingual websites - internationalization and localization.
• Make use of advanced server configuration.
• Test and optimize the speed and performance of Web pages.

Prérequis

Successful completion of the module « PHP and MySQL Web Development » (C1613) or proof of equivalent knowledge.

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C1631 - Android Programming

Public cible

Anyone wishing to write programs for mobile devices running under Android operating system on the basis of their Java programming skills.

Objectifs

• Acquire an overview of Android.
• Install the needed software and running existing example applications.
• Create and test Android projects in Eclipse. Understanding the structure of the given project.
• Organize the screen. Different layouts.
• Event Handling - Invoking Activities.
• Networking under Android.
• Multi-threading.
• Graphics and Animations.

Prérequis

It is recommended to complete the module « Java crash course for programmers » (C1635E) or « Le langage Java : partie 1 » (C1040) and « Le langage Java : partie 2 » (C1041) prior to enroling or proof of equivalent certified knowledge.

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C1633 - Joomla: create your web pages only with a mouse

Public cible

Anyone wishing to learn how to use Joomla, the most known Content Management System, to create or to edit modern, easy to use websites without any programing knowledge.

Objectifs

• The concept of CMS systems.
• Downloading and installing Joomla; local and using a Web Hosting.
• Creating articles.
• Creating menus.
• Using of standard modules and components.
• Adding extensions. Installing plugins, modules and components.
• Managing the Home Page.
• Custom templates.

Prérequis

None. However knowledge of HTML or CSS will be an advantage.

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C1635 - Java crash course for programmers

Public cible

Anyone wishing to learn Java using their knowledge of other programming languages. In this course the users are taught the core of Java language, which gives them a solid basis for learning more specific Java applications like Server Side programming, Android programming, Java Desktop programming.

Objectifs

• Java overview. Environment setup.
• Java syntax. Data types. Exceptions Handling.
• Classes and Objects, Interfaces.
• Inheritance, Overriding.
• Introduction to Swing.
• Multithreading.
• Files and I/O. Using JDBC.
• Networking. Clients and Servers. NIO (New Input Output).

Prérequis

Participants should know the basic concepts of programming, data types, algorithms and be familiar with another programming language.

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C2001 - General accounting : current operations

Public cible

Anyone wishing to learn the basics of accounting.

Objectifs

• Master the logic of double entry bookkeeping and understand the accounting system.
• Understand the balance sheet structure and learn to distinguish between assets and liabilities.
• Compute the results of the company (profits and losses).
• Use accounting tools : accounts, trial balances, journals, etc...
• Record current operations.
• Record invoices : purchase and sales invoices, credit notes, etc...
• Understand the mechanism of VAT.
• Learn to record bank statements.

Prérequis

None.

Notes

This course refers to the standardised Luxembourgish accounting chart.

C2002 - Accounting for non-accountants

Public cible

Anyone wishing to read and to understand annual financial statements, to become familiar with the accounting vocabulary and to learn the accounting mechanisms (e.g. lawyers, legal counsels, store and retail managers, secretaries, etc.).

Objectifs

• Get familiar with the accounting vocabulary and the legal and regulatory background.
• Understand the accounting mechanisms.
• Comprehend the logic links between the main documents: balance sheet, profit and loss accounts, accounting journals, account balance, etc.
• Discover the accounting principles.
• Understand the logic of amortisation, accounting provisions and booking value.
• Acquire notions to assess balance sheets.
• Read financial statements: balance sheet, profit and loss and notes to the accounts.

Prérequis

None.

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C2003 - General accounting : year-end operations

Public cible

Anyone wishing to deepen their knowledge of the accounting system.

Objectifs

• Have notions of accounting principles.
• Treat off-balance sheet inventory.
• Master inventory changes (upstream/downstream, finished products, goods, stocks).
• Measure assets (depreciation, etc...).
• Account for disposals of assets.
• Account for provisions for risks and charges.
• Understand the mechanism of accruals and prepayments.
• Proceed with the closing of the accounts.

Prérequis

Successful completion of the module « General Accounting : current operations » (C2001E) or proof of equivalent knowledge.

Notes

This course refers to the standardised Luxembourgish accounting chart.

C2007 - Analytical accountancy

Public cible

Anyone wishing to learn and apply the skills necessary in order to establish the financial health and performance of a company through examination of the financial statements and other information, and establish how said analysis can affect the decision making of the users of such information.

Objectifs

• Establish a comprehensive overview of the financial situation of an entity with reference to Gearing, Liquidity, and Investment performance.
• Select and apply various decision making techniques in order to maximise efficiency of resources.
• Understand how risk and uncertainty are incorporated into decision making techniques, and how said risks are managed.
• Understand the key methods of investment appraisal.
• Identify appropriate techniques of business and asset valuations.
• Apply appropriate budgeting techniques, and establish alternative sources of business finance.

Prérequis

Successful completion of the module « General accounting : current operations » (C2001E) and « General accounting : year-end operations » (C2003E) or proof of equivalent certified knowledge.

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C2014 - Advanced level of fund accounting

Public cible

Anyone wishing to apply and to develop their technical knowledge in fund accounting.

Objectifs

• Review the most used financial instruments, their specificities, valuation and impact on the NAV calculation.
• Gain a deeper knowledge of the operations on shares (corporate actions).
• Consider the different types of classes of Funds' shares/units (distribution, capitalisation, hedge, etc.).
• Understand the process of Funds' dividend distribution (calculation, registration and settlement).
• Manage the liquidation of classes of shares/units and compartment of Funds.
• Gain deep understanding of the specificities of the Fund NAV calculation subject to its portfolio, charges/fees, Fund type, etc.
• Find out the performance fees: estimation, provision, crystallisation, equalisation, etc.
• Find out other specificities such as «swing prices», «draw down», «Private Equity & Real Estate Funds», etc.

Prérequis

Successful completion of the module "Introduction to fund accounting" (C2013E) or proof of equivalent certified knowledge.

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C3001 - Overview of Luxembourg company law

Public cible

Anyone currently working or looking for a new position within a credit institution, fiduciary or related services provider, individuals wishing to expand their practical knowledge in Luxembourg Corporate Law or anyone interested in the functioning of company law in Luxembourg.

Objectifs

• Identify the key features of the different corporate entities in Luxembourg. Partnerships and capital companies.
• Learn more about some specificities of the Luxembourg Company Law such as the business permit.
• Identify the key features of S.A. and S.à r.l. as well as their similitudes and differences.
• Being able to prepare the relevant documentation for the setting up of a S.A. or a S.à r.l.
• Understand the decision making process and identify the relevant documentation to be drafted.
• Identify the different means of financing of a S.A. and a S.à r.l. and the Corporate Law implications.
• Understand the meaning of corporate tax residency and its application to Corporate Law.
• Implementing the most relevant means of company winding up (liquidation).

Prérequis

None. However it is recommended to complete the module « General accounting : current operations » (C2001E) or « Accounting for non-accountants » (C2002E) prior to enroling to this module or to have equivalent knowledge.

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C3047 - Individual income tax

Public cible

Anyone wishing to understand the basic mechanisms of individual taxation for professional or personal reasons.

Objectifs

• Get an overview of general basic principles governing individual taxation.
• Learn the computation mechanism of taxable income.
• Define the different categories of income and explain the computation of the net income in each category (commercial profit, profit from agriculture and forestry, are not covered by this course).
• Be familiar with provisions reducing the taxable basis : special expenses, extraordinary charges and allowances.
• Know how to compute personal income tax.
• Understand the concept of tax residency from a national and international point of view as well as the related consequences.
• Be aware of administrative procedures and tax claims.
• Analyse taxpayers' situations in order to determine a potential tax compliance obligation and/or option.

Prérequis

None.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

C3048 - Value added tax

Public cible

Anyone wishing to understand the mechanisms of VAT.

Objectifs

• Understand the general history and mechanisms of VAT.
• Learn the 5 major concepts of VAT : the taxable person, the taxable operation, the place of supply, exemption and the person responsible for VAT.
• Distinguish between the supply of goods and the supply of services.
• Understand the principal VAT exemptions and VAT rates in Luxembourg.
• Understand concepts linked to the person responsible for VAT, including the chargeable event and taxable basis.
• Understand the processes for VAT recovery.
• Learn how VAT applies domestically or across borders, including on particular transactions : sale of goods, Real Estate and Financial Services.
• Description of the administrative procedures and compliance obligations related to VAT.

Prérequis

None.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

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C3049 - Corporate income tax

Public cible

Anyone wishing to learn the basic principles of direct taxes for corporations and partnerships in Luxembourg.

Objectifs

• Get to know the basic rules of the corporate income tax and the taxpayers subject to this tax.
• Get to know the basic rules of the municipal business tax and the taxpayers subject to this tax.
• Get to know the basic rules of the net wealth tax and the taxpayers subject to this tax.
• Understand the differences between accounting results and the tax result, and more specifically the  application of the participation exemption regime.
• Be aware of tax neutrality mechanisms in case of the restructuring of companies.
• Learn about the tax unity regime.
• Understand the concept of dividend distributions, hidden capital contributions and the consequences  of withholding tax.
• Get an overview of the administrative procedure and compliance matters.

Prérequis

Previous knowledge of accounting and tax law is recommended.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

C3050 - International taxation

Public cible

Beginners of tax advisory firms and tax practitioners who aim to develop a good understanding of international taxation.

Objectifs

• Understand the principles of international taxation.
• Learn about the taxation of residents and non-residents under Luxembourg domestic tax law.
• Be aware of forms and reasons of double taxation and understand the role of tax treaties as a means to avoid double taxation.
• Learn about the taxation of specific kinds of income : interest, dividend, capital gain and intellectual property rights.
• Know about the applicability of tax treaties and learn to analyse taxing rights allocated under the OECD Model Convention as well as triangular tax cases in a tax treaty context.
• Understand the methods for elimination of double taxation.
• Be aware of tax aspects of extraordinary transactions such as mergers.
• Get an overview of the Special provisions of the OECD Model Convention and get acquainted with international tax planning.

Prérequis

None. However it is recommended to complete the module "Corporate income tax" (C3049E) prior to enroling to this module or to have equivalent knowledge.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

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C4005 - Introduction to marketing

Public cible

Anyone wishing to better understand marketing and to learn to leverage the available tools.

Objectifs

• Define the marketing operations within one's company.
• Understand the operational marketing vs the strategic marketing.
• Understand the methods and tools for marketing research.
• Define the marketing plan.
• Understand consumers' behaviour.
• Understand and manage the marketing mix (4 Ps).

Prérequis

None.

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C4020 - How to establish and deliver a commercial business plan

Public cible

Everyone who wants to get an understanding of how a business strategy is build, and how to establish, deliver and implement a commercial business plan in practice.

Objectifs

• Identify the strategic objectives within a commercial environment, and conduct external and internal analysis.
• Define business objectives, and establish and implement a commercial business plan.
• Implement a commercial budgeting process, and learn how to measure results.
• Establish, implement and measure a yearly commercial action plan, including marketing, sales, communication and finance.
• Improve your personal analytical and entrepreneurial skills.
• Develop personal commercial leadership skills in a competitive environment.

Prérequis

None.

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C4023 - Generating traffic for your website

Public cible

Entry level digital communication professionals, Webmasters and anyone wishing to learn about Search Engine Optimization (SEO) or generate more traffic for their web site.

Objectifs

• Understand the basic rules of SEO.
• Master the main SEO criteria.
• Assess the SEO performance of a page or site.
• Use basic SEO tools.
• Understand how paid search programs are working.
• Improve the visibility or traffic of a page or site.

Prérequis

None. However it is recommended to complete the module « The basics of digital communication » (C4026E) prior to enroling to this module or to have equivalent knowledge.

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C4025 - Communication on social networks

Public cible

Anyone wishing to develop its communication skills on social networks. Communication officers, entrepreneurs or independent.

Objectifs

• Master the basics of digital communication on social networks.
• Identify the social networks on which communicate according to their needs.
• Master the communication on Facebook.
• Master the communication on LinkedIn.
• Master the communication on Twitter.
• Leverage other social networks (Instagram, YouTube).
• Communicate an information on its website and link with social networks.

Prérequis

None. However it is recommended to complete the module « The basics of digital communication » (C4026E) prior to enroling to this module or to have equivalent knowledge.

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C5029 - Transition to management

Public cible

Anyone wishing to make the transition to a management position, looking to prepare for team management or wanting to improve the skills in this area.

Objectifs

• Define and identify the various forms of management.
• Define the role to be assumed by the manager of today according to the organization of the company.
• Become aware of the manager's power zone.
• Identify and implement management specific functions and tasks: to set objectives, to organize the work, to delegate, etc.
• Use the tools and basic managerial techniques.
• Influence team dynamics.
• Build and manage a team on a daily basis.

Prérequis

None.

Notes

It is not possible to register for the exam path to validate this module.

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C5050 - Communicate with diplomacy, tact and credibility

Public cible

Business professionals wishing to act and to communicate in a positive and professional manner in every situation.

Objectifs

• Choose and use the most appropriate words and emotional tone for every business interaction.
• Gain insight into your communication style and the styles of others.
• Build skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
• Exercising conversational sensitivity, empathy, and perspective-taking.
• Protecting identity and self-concept of others in interaction.
• Developing accuracy in understanding nonverbal behavior.
• Managing self-disclosure and privacy appropriately.

Prérequis

None

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C6003 - Economy and statistics

Public cible

Anyone wishing to understand how to design statistical indicators, how to interpret and challenge the statistics understanding.

Objectifs

• Understand the mathematical and statistical notations of variables.
• Understand how to compute and interpret statistical indicators over the time : unemployment rate, Gross Domestic product.
• Understand the computation of significant statistical indicators : Price indice.
• Understand the computation of central parameters : Average income, Median income.
• Understand how to compute and interpret the dispersion around the central parameters : standard deviation, decile, percentile.
• Understand the link between different statistical indicators : correlation between the salary and the seniority.
• Predict the evolution of simple statistical indicators.
• Perform statistical tests.

Prérequis

Successful completion of the module « MS-Excel essentials » (C1320) or proof of equivalent certified knowledge.

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C6025 - Project management essentials

Public cible

Project manager wishing to recall on basics in project management or anyone aspiring to become a project manager and wishing to acquire the basics of project management.

Objectifs

• Understand the theoretical bases of the project management and become familiar with key project management processes.
• Define a project and develop the project charter: structure and activities plan with respect to their dependencies and to resources availabilities.
• Learn the basic tools to identify and anticipate potential gaps versus planned ( PERT, GANTT, Critical Paths ).
• Follow the life of a project on the time and cost aspects ( OTOBOS).
• Run the main monitoring and control processes of a project.
• Understand the standards of project management, quality  of project management.
• Experience the opening and the closing process.

Prérequis

None.

C6046 - Advanced project management

Public cible

Current project manager wishing to improve its knowledge, skills and competences in its projects management especially in complex project environments, or anyone willing to understand the environment and the challenges faced by the project manager.

Objectifs

• Appreciate the complexity of a project: stakeholder's goals, geographical dispersion, diversity management and change management challenges.
• Identify and analyze of the main groups involved in a project.
• Get an overview of the current main projects models, methods, tools and understand their limits in complex project environments.
• Improve common tools and methods to manage complex projects.
• Understand the components, the objectives of a project quality management plan.
• Understand the components, the objectives of the risk management process and its main pitfalls.

Prérequis

Successful completion of the module « Project management essentials » (C6025E) or proof of equivalent certified knowledge.

C6048 - All you need to know about the Grand-Duchy of Luxembourg

Public cible

Anyone interested in knowing more about the many facets of the Grand-Duchy of Luxembourg in order to better understand the evolutions of the past, which have contributed to position Luxembourg as a highly dynamic, internationally oriented, multicultural and welcoming place for many immigrants, workers and cross-border employees.

Objectifs

• Learn to better know the environment of the Grand-Duchy of Luxembourg.
• Understand the assets and the specificities of one out of three European capitals.
• Understand the drivers behind a highly dynamic country.
• Get an overview of short and medium term development prospects.

Prérequis

None

C7001 - Warehouse management

Public cible

Anyone preparing to take up a position as stock manager, order pickers or wishing to enter a goods reception service or a quality insurance service.

Objectifs

• Define the concept of stock and storage.
• Know the characteristics of a warehouse and the layout and the organization specificities: the various spaces, activities, the issues faced by each warehouse sections, etc.
• Understand the actions carried out in warehouses areas and challenges of coordination between employees, be aware of the positive impact of a good.
• Understand the main tools and methods used in inventory management.
• Understand the common criteria and indicators to optimize supply planning and reduce storage costs
• Know the products specificities and handle products with regards of their specificities and the constraints.
• Get to know the regulatory constraints, and implement them accurately.
• Use the English and French specific vocabulary.

Prérequis

Successful completion of the module « Overview on the logistics sector » (C7000E) or proof of equivalent certified knowledge.

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C7002 - Supply chain management

Public cible

Anyone preparing to take up a position as charterer, logistics agent, dispatch manager, flow manager or willing to enter a purchasing service, a transport organization service.

Objectifs

• Understand the logistics chain concept.
• Know the most common tools and methods used within this sector.
• Apprehend the process approach and understand the notion of flow.
• Understand the processes, the actions carried out at each steps and the challenges of better control of the logistics circuits: product quality, customer satisfaction, ecological footprint, etc.
• Know the different modes of transport, their specificities, their limits and the opportunities offered by their combination.
• Understand and analyze the concept of stream optimization and apply common associated methods: ERP or WMS management tools.
• Understand and apply cost management.
• Understand dashboards, design and select performance indicators.

Prérequis

Successful completion of the module « Overview on the logistics sector » (C7000E) or proof of equivalent certified knowledge.