Courses in english

C1321 - MS-Excel advanced

Public cible

Anyone wishing to acquire advanced skills in spreadsheet utilization.

Objectifs

• Manipulate the spreadsheet in an effective way.
• Manage the various types of links.
• Learn formula auditing and error checking.
• Work with nested function implementations and array definitions.
• Use and integrate lookup functions.
• Know the database management features of a spreadsheet.
• Use analysis and summarization tools.
• Manage scenarios.

Prérequis

Successful completion of the module « MS-Excel essentials » (C1320) or proof of equivalent certified knowledge.

Notes

Participants are allowed to pass the ECDL certification « Spreadsheet advanced » without any additional charge.

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C1500 - CCNA - Introduction to Networks

Public cible

Anyone wishing to learn about the concept, the configuration and the maintenance of computer networks.

Objectifs

• Understand and describe the devices and services used to support communications in data networks and the Internet.
• Understand and describe the role of protocol layers in data networks.
• Understand and describe the importance of addressing and naming schemes at various layers of data networks in IPv4 and IPv6 environments.
• Design, calculate, and apply subnet masks and addresses to fulfill given requirements in IPv4 and IPv6 networks.
• Explain fundamental Ethernet concepts such as media, services, and operations and build a simple Ethernet network using routers and switches.
• Understand and use Cisco command-line interface (CLI) commands to perform basic router and switch configurations.
• Understand and utilize common network utilities to verify small network operations.
• Analyze data traffic.

Prérequis

None.

Notes

Monday evenings from 18:00 - 20:00 (Theory) and Saturday mornings from 8:00 - 12:00 (Labs). No reduced price for unemployment possible.

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C1501 - CCNA - Routing and Switching Essentials

Public cible

Anyone wishing to start using the concept, the configuration and the maintenance of computer networks.

Objectifs

• Understand and describe basic switching concepts and the operation of Cisco switches, as well as enhanced switching technologies such as VLANs, VLAN Trunking Protocol, Rapid Spanning Tree Protocol, and 802.1q.
• Understand and describe the purpose, nature, and operations of a router and routing tables as well as configure and troubleshoot VLANs and inter-VLAN routing.
• Understand and describe dynamic routing protocols, distance vector routing protocols, and link-state routing protocols.
• Understand, describe, configure and troubleshoot access control lists (ACLs) for IPv4 and IPv6 networks.
• Understand, describe, configure and troubleshoot Network Address Translation (NAT) operations.
• Understand, describe, configure and troubleshoot the operations of Dynamic Host Configuration Protocol and Domain Name System for IPv4 and IPv6.
• Configure and troubleshoot basic operations of a small switched network and of routers in a small routed network as well as an Open Shortest Path First (OSPF) network.
• Configure and troubleshoot static routing and default routing (RIP and RIPng).

Prérequis

Successful completion of the module «  CCNA - introduction to networks » (1500E) or proof of equivalent certified knowledge.

Notes

Monday evenings from 18:00 - 20:00 (Theory) and Wednesday evenings from 18:00 - 21:00 (Labs). No reduced price for unemployment possible.

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C1502 - CCNA - Scaling Networks

Public cible

Anyone wishing to deepen their knowledge of the concept, the configuration and the maintenance of computer networks.

Objectifs

• Understand and describe enhanced switching technologies such as Rapid Spanning Tree Protocol (RSTP) and Per VLAN Spanning Tree Plus Protocol (PVST+).
• Configure and troubleshoot Rapid Spanning Tree Protocol (RSTP).
• Understand, describe, configure and troubleshoot EtherChannel.
• Understand, describe, configure and troubleshoot first hop redundancy protocols (HSRP) in a switched network.
• Understand, describe, configure and troubleshoot wireless routers and wireless clients.
• Understand and describe routers in a complex routed IPv4 or IPv6 network using single-area OSPF, multiarea OSPF, and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Configure and troubleshoot routers in a complex routed IPv4 or IPv6 network using single-area OSPF, multiarea OSPF, and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Manage Cisco IOS® Software licensing and configuration files.

Prérequis

Successful completion of the module CCNA - routing and switching essentials (1501E) or proof of equivalent certified knowledge.

Notes

Monday evenings from 18:00 - 20:00 (Theory) and Thursday evenings from 18:00 - 21:00 (Labs). No reduced price for unemployment possible.

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C1504 - CCNA - Security

Public cible

Anyone wishing to deepen their knowledge of computer network security.

Objectifs

• Implement AAA on Cisco routers using local router database and server-based ACS or Identity Service Engine (ISE).
• Implement firewall technologies to secure network perimeter.
• Implement IPS to mitigate attacks on networks.
• Secure endpoints and mitigate common Layer 2 attacks.
• Secure communications to ensure integrity, authenticity and confidentiality.
• Implement secure Virtual Private Networks.
• Implement an ASA firewall configuration using the CLI and an ASA firewall configuration and VPNs using ASDM.
• Test network security and create a technical security policy.

Prérequis

Succesful completion of the module «  CCNA - routing and switching essentials » (1501E) or proof of equivalent certified knowledge.

Notes

Weekday evenings from 18:00 - 20:00 (Theory) and Saturday mornings from 9:00 - 13:00 (Labs). No reduced price for unemployment possible.

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C1510 - CCNP Routing and Switching: Routing

Public cible

Anyone wishing to develop an in-depth understanding and theoretical knowledge of advanced routing and switching.

Objectifs

• Implement, monitor, and maintain routing services in an enterprise network.
• Plan, configure, and verify the implementation of complex enterprise LAN and WAN routing solutions, using a range of routing protocols in IPv4 and IPv6 environments.
• Configurate secure routing solutions to support branch offices and mobile workers.
• Reinforce configuration skills.

Prérequis

Succesful completion of the module «  CCNA - connecting networks » (1503E) or proof of equivalent certified knowledge.

Notes

Weekday evenings from 18:00 - 20:00 (Theory) and Saturday mornings from 9:00 - 13:00 (Labs). No reduced price for unemployment possible.

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C1601 - Creating web pages with HTML and CSS

Public cible

Anyone wishing to create or edit modern, easy to use websites, who has no knowledge of HTML or cascading style sheets (CSS). To learn how to create web pages to create and the pages locally and to get the knowledge of standard html5 and the WAI standards.

Objectifs

• Understand the language in which web pages are created.
• Understand the basic structure of web pages.
• Build a system of web pages. Understand and create link connections between them.
• Write a proper source code for the created websites, using only text editors.
• Insert texts, images, lists. Create menus with links to other web pages.
• Understand the concept of user-friendly web pages.
• Understand and use the semantics of HTML.
• Create web pages using cascading style sheets (CSS).

Prérequis

None. However, it is recommended to complete the module « Organisational, legal and technical basics of the Internet» (C1600) or «Introduction to programming» (C1610) prior to enroll to this module or to have equivalent knowledge.

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C1610 - Introduction to programming

Public cible

Future programer or web developer, with no knowledge of programming, wishing to understand the common basics of modern programming languages.

Objectifs

• Learn the basics.
• Familiarize with algorithms.
• Discover programming languages.
• Apprehend the variables.
• Distinguish data types.
• Determine functions and procedures.
• Proceed to object based programming.
• Execute debugging.

Prérequis

None. However, it is recommended to complete the module « Creating web pages with HTML and CSS » (C1601) prior to enroll to this module or to have equivalent knowledge.

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C1614 - Interactive Web pages with HTML, CSS, JavaScript, PHP and MySQL

Public cible

Anyone wishing to deepen their knowledge of previous courses from the Web Developer profile in order to be able to enhance the functionality of their Web pages.

Objectifs

• Understand and apply the fundamentals of object-oriented programming in PHP.
• Use PHP Frameworks.
• The cakePHP framework in practice.
• Interact Java Script PHP.
• Use advanced techniques such as AJAX and JSON.
• Create layouts, using jQuery, Bootstrap and ZURB Foundation.
• Create multilingual websites - internationalization and localization.
• Test and optimize the speed and performance of Web pages.
• Make use of advanced server configuration.

Prérequis

Successful completion of the module « PHP and MySQL web development » (C1613E) or proof of equivalent certified knowledge.

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C1635 - Java crash course for programmers

Public cible

Anyone wishing to learn Java using their knowledge of other programming languages. In this course the users are taught the core of Java language, which gives them a solid basis for learning more specific Java applications like Server Side programming, Android programming, Java Desktop programming.

Objectifs

• Java overview. Environment setup.
• Java syntax. Data types. Exceptions Handling.
• Classes and Objects, Interfaces.
• Inheritance, Overriding.
• Introduction to Swing.
• Multithreading.
• Files and I/O. Using JDBC.
• Networking. Clients and Servers. NIO (New Input Output).

Prérequis

None. However, participants should know the basic concepts of programming, data types, algorithms and be familiar with another programming language.

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C1643 - Understanding and governance of information systems

Public cible

Anyone who wishes to better understand the information system (IS) of one’s company, made up of computerised and non-computerised elements, in order to gather and map the processed data, and then put in place a governance ensuring the security of these data and the legal compliance of the processing.

Objectifs

• Understand the components of the information system of one's organisation.
• Explain and support compliance of one's IS.
• Establish the mapping of information flows : databases, software, paper documents, etc.
• Contribute to the action plan to develop one's IS and make it compliant with the principles of data protection.
• Accompany the creation of the records of processing activities and assess them.
• Set up the organisational and technical measures to ensure data are kept confidential and safe.
• Set up required procedures : privacy by design and by default, respect of data subjects' rights, data breach notification, etc.
• Ensure the means to guarantee the transparency and the traceability of the processing (accountability).

Prérequis

None.

C1644 - Spring Boot: Java on the server site

Public cible

Anyone wishing to develop dynamic, enterprise-class Web applications using Java on the server site. The objective of this course is learning how to use Java on the server site. We concentrate on the Spring Boot.

Objectifs

• Server site programming concept.
• Installing and configuring Spring Boot. Basics of Maven.
• MVC Architecture concept. Generating of an aplication.
• Controllers,  views, models in Spring Boot.
• Thymeleaf.
• Processing HTML forms.
• Accessing Data with JPA.
• Authentication and authorisation.

Prérequis

Successful completion of the module « Java crush course for programmers » (C1635E) or « Le langage Java: partie 1 » (C1040) and « Le langage Java: partie 2 » (C1041) or proof of equivalent certified knowledge.

C1645 - Ionic Framework - Mobile Apps with HTML, CSS & JS

Public cible

Anyone wishing to learn how to create mobile applications that work on multiple platforms i.e. iOS (iPhone, iPod, iPad, ), Android, Windows Phone, using HTML5, CSS and JavaScript. The objective of this course is learning how to write applications working on almost all mobile systems.

Objectifs

• The concept of Cordova. Environment setup.
• First Ionic application for Android and iOS.
• Angular. Typescript.
• Ionic UI components.
• Accessing the device - storage, camera, media.
• Ajax, Network connections.
• Using other native plugins.
• Creating a complex, multi platform application.

Prérequis

Successful completion of the module « Creating web pages with HTML and CSS » (C1601) and « User friendly web pages with JavaScript » (C1611) or proof of equivalent certified knowledge.

C2001 - General accounting : current operations

Public cible

Anyone wishing to learn the basics of accounting.

Objectifs

• Master the logic of double entry bookkeeping and understand the accounting system.
• Understand the balance sheet structure and learn to distinguish between assets and liabilities.
• Compute the results of the company (profits and losses).
• Use accounting tools : accounts, trial balances, journals, etc...
• Record current operations.
• Record invoices : purchase and sales invoices, credit notes, etc...
• Understand the mechanism of VAT.
• Learn to record bank statements.

Prérequis

None.

Notes

This course refers to the standardised Luxembourgish accounting chart.

C2002 - Accounting for non-accountants

Public cible

Anyone wishing to read and to understand annual financial statements, to become familiar with the accounting vocabulary and to learn the accounting mechanisms (e.g. lawyers, legal counsels, store and retail managers, secretaries, etc.).

Objectifs

• Get familiar with the accounting vocabulary and the legal and regulatory background.
• Understand the accounting mechanisms.
• Comprehend the logic links between the main documents: balance sheet, profit and loss accounts, accounting journals, account balance, etc.
• Discover the accounting principles.
• Understand the logic of amortisation, accounting provisions and booking value.
• Acquire notions to assess balance sheets.
• Read financial statements: balance sheet, profit and loss and notes to the accounts.

Prérequis

None.

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C2003 - General accounting : year-end operations

Public cible

Anyone wishing to deepen their knowledge of the accounting system.

Objectifs

• Have notions of accounting principles.
• Treat off-balance sheet inventory.
• Master inventory changes (upstream/downstream, finished products, goods, stocks).
• Measure assets (depreciation, etc...).
• Account for disposals of assets.
• Account for provisions for risks and charges.
• Understand the mechanism of accruals and prepayments.
• Proceed with the closing of the accounts.

Prérequis

Successful completion of the module « General Accounting : current operations » (C2001E) or proof of equivalent certified knowledge.

Notes

This course refers to the standardised Luxembourgish accounting chart.

C2013 - Introduction to fund accounting

Public cible

Anyone wishing to apply and to develop their technical knowledge.

Objectifs

• Review the most common legal forms of company set up for the various investment funds.
• Find out the basic differences between the general accounting for commercial companies and the Fund Accounting.
• Consider the actors/agents of the investment funds, the components of the funds, their accounting, their valuation, etc.
• Understand the specificities of the umbrella funds and the multiple classes of shares/units.
• Gain understanding on the operations on portfolio and their accounting.
• Gain understanding on the operations on Fund capital and their accounting.
• Consider the estimation and provision of the investment fund fees and charges (type, agreements, calculation method, etc.).
• Perform calculation of the Net Asset Value of investment funds.

Prérequis

Successful completion of the module « General Accounting : current operations » (C2001E), « General accounting : year-end operations » (C2003E) and « Les valeurs mobilières : comprendre et investir » (C6014) or proof of equivalent certified knowledge.

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C2014 - Advanced level of fund accounting

Public cible

Anyone wishing to apply and to develop their technical knowledge in fund accounting.

Objectifs

• Review the most used financial instruments, their specificities, valuation and impact on the NAV calculation.
• Gain a deeper knowledge of the operations on shares (corporate actions).
• Consider the different types of classes of Funds' shares/units (distribution, capitalisation, hedge, etc.).
• Understand the process of Funds' dividend distribution (calculation, registration and settlement).
• Manage the liquidation of classes of shares/units and compartment of Funds.
• Gain deep understanding of the specificities of the Fund NAV calculation subject to its portfolio, charges/fees, Fund type, etc.
• Find out the performance fees: estimation, provision, crystallisation, equalisation, etc.
• Find out other specificities such as «swing prices», «draw down», «Private Equity & Real Estate Funds», etc.

Prérequis

Successful completion of the module "Introduction to fund accounting" (C2013E) or proof of equivalent certified knowledge.

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C2023 - Fund Industry in Luxembourg

Public cible

Anyone wishing to be familiar with terminology, objectives and techniques of fund.

Objectifs

• Get an overview of general basic principles governing fund.
• Understand and define the different categories of fund.
• Know different functions around the fund.
• Know how to interpret the law.
• Be aware of the administrative procedure.
• Improve your personal analytical skills.

Prérequis

None.

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C3001 - Overview of Luxembourg company law

Public cible

Anyone currently working or looking for a new position within a credit institution, fiduciary or related services provider, individuals wishing to expand their practical knowledge in Luxembourg Corporate Law or anyone interested in the functioning of company law in Luxembourg.

Objectifs

• Identify the key features of the different corporate entities in Luxembourg. Partnerships and capital companies.
• Learn more about some specificities of the Luxembourg Company Law such as the business permit.
• Identify the key features of S.A. and S.à r.l. as well as their similitudes and differences.
• Being able to prepare the relevant documentation for the setting up of a S.A. or a S.à r.l.
• Understand the decision making process and identify the relevant documentation to be drafted.
• Identify the different means of financing of a S.A. and a S.à r.l. and the Corporate Law implications.
• Understand the meaning of corporate tax residency and its application to Corporate Law.
• Implementing the most relevant means of company winding up (liquidation).

Prérequis

None. However it is recommended to complete the module « General accounting : current operations » (C2001E) or « Accounting for non-accountants » (C2002E) prior to enroling to this module or to have equivalent knowledge.

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C3003 - Labour law: work contracts

Public cible

Anyone working in Human Resources, fiduciaries, law offices, etc. Persons who want to be aware of rights and responsibilities of employees and employers in this area, such as employee representatives, etc. Legal experts with foreign education backgrounds seeking to familiarise themselves with Luxembourg law.

Objectifs

• Distinguish between the various types of work contracts: CDD, CDI and others.
• Be able to prepare a CDD and CDI work contract.
• Understand all the rules in the area of CDD temporary contracts and other temporary employment contracts.
• Master the rules relating to trial periods.
• Know how to manage the various events that could arise during contract periods, such as modifications, illness and other events.
• Master the procedures and consequences of dismissals and resignations, to include reasons, disputes, process and unemployment.
• Understand the reasons for automatic termination of contracts: retirement, bankruptcy, long-term illnesses and others.

Prérequis

None.

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C3047 - Individual income tax

Public cible

Anyone wishing to understand the basic mechanisms of individual taxation for professional or personal reasons.

Objectifs

• Get an overview of general basic principles governing individual taxation.
• Learn the computation mechanism of taxable income.
• Define the different categories of income and explain the computation of the net income in each category (commercial profit, profit from agriculture and forestry, are not covered by this course).
• Be familiar with provisions reducing the taxable basis : special expenses, extraordinary charges and allowances.
• Know how to compute personal income tax.
• Understand the concept of tax residency from a national and international point of view as well as the related consequences.
• Be aware of administrative procedures and tax claims.
• Analyse taxpayers' situations in order to determine a potential tax compliance obligation and/or option.

Prérequis

None.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

C3048 - Value added tax

Public cible

Anyone wishing to understand the mechanisms of VAT.

Objectifs

• Understand the general history and mechanisms of VAT.
• Learn the 5 major concepts of VAT : the taxable person, the taxable operation, the place of supply, exemption and the person responsible for VAT.
• Distinguish between the supply of goods and the supply of services.
• Understand the principal VAT exemptions and VAT rates in Luxembourg.
• Understand concepts linked to the person responsible for VAT, including the chargeable event and taxable basis.
• Understand the processes for VAT recovery.
• Learn how VAT applies domestically or across borders, including on particular transactions : sale of goods, Real Estate and Financial Services.
• Description of the administrative procedures and compliance obligations related to VAT.

Prérequis

None.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

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C3049 - Corporate income tax

Public cible

Anyone wishing to learn the basic principles of direct taxes for corporations and partnerships in Luxembourg.

Objectifs

• Get to know the basic rules of the corporate income tax and the taxpayers subject to this tax.
• Get to know the basic rules of the municipal business tax and the taxpayers subject to this tax.
• Get to know the basic rules of the net wealth tax and the taxpayers subject to this tax.
• Understand the differences between accounting results and the tax result, and more specifically the  application of the participation exemption regime.
• Be aware of tax neutrality mechanisms in case of the restructuring of companies.
• Learn about the tax unity regime.
• Understand the concept of dividend distributions, hidden capital contributions and the consequences  of withholding tax.
• Get an overview of the administrative procedure and compliance matters.

Prérequis

Previous knowledge of accounting and tax law is recommended.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

C3050 - International taxation

Public cible

Beginners of tax advisory firms and tax practitioners who aim to develop a good understanding of international taxation.

Objectifs

• Understand the principles of international taxation.
• Learn about the taxation of residents and non-residents under Luxembourg domestic tax law.
• Be aware of forms and reasons of double taxation and understand the role of tax treaties as a means to avoid double taxation.
• Learn about the taxation of specific kinds of income : interest, dividend, capital gain and intellectual property rights.
• Know about the applicability of tax treaties and learn to analyse taxing rights allocated under the OECD Model Convention as well as triangular tax cases in a tax treaty context.
• Understand the methods for elimination of double taxation.
• Be aware of tax aspects of extraordinary transactions such as mergers.
• Get an overview of the Special provisions of the OECD Model Convention and get acquainted with international tax planning.

Prérequis

None. However it is recommended to complete the module "Corporate income tax" (C3049E) prior to enroling to this module or to have equivalent knowledge.

Notes

Candidates must attend at least 10 sessions in order to be allowed to sit the exam.

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C3055 - Legal framework for the protection of personal data and its challenges

Public cible

Anyone in charge of informing management, making recommendations, advising employees on the data protection rules to be respected and verifying that the relevant obligations are complied with.

Objectifs

• Knowing the key legislative texts.
• Understanding the practical implications of the main principles of personal data protection: lawfulness and fairness, transparency, integrity and confidentiality, accountability, data protection by design and by default.
• Knowing the different stages of compliance with the GDPR as well as the time required to implement them and integrate the components of the proof of conformity.
• Being able to map the processing to secure the processing circuits and the personal data.
• Understanding the apportionment of liability between the different actors in the personal data processing chain and identify the personal data processor.
• Informing data subjects (principle of transparency).
• Understanding the issues and risks of national and international data transfers and how to ensure the security of these transfers at the contractual level.
• Understanding contractual compliance: study of the various clauses to be used for the protection of personal data (information, consent, processing of personal data on behalf of the controller, general compliance of suppliers, employment contracts) and understanding of the limitation of liability limitation clauses.
• Understanding the rights of the data subjectand the limits within which those rights can be exercised.
• Understanding the principle of free and unambiguous consent and recognizing situations in which it is not necessary to obtain such consent (performance of a contract, unsolicited electronic communications).

Prérequis

None.

C3056 - Project Design: Data protection Best-practices

Public cible

Anyone willing to train on personal data management or improve its practices, at the level of an organization, a department or a specific service.

Objectifs

• Identify the points of attention relating to the protection of personal data.
• Formulate the right questions.
• Search information.
• Choose the right tools.
• Put the most appropriate tools in place.
• Acquire the good reflexes.

Prérequis

None. However, it is recommended to complete the module « Legal framework for the protection of personal data and its challenges » (C3055E) prior to enroling to this module or to have equivalent knowledge.

C4025 - Communication on social networks

Public cible

Anyone wishing to develop its communication skills on social networks. Communication officers, entrepreneurs or independent.

Objectifs

• Master the basics of digital communication on social networks.
• Identify the social networks on which communicate according to their needs.
• Master the communication on Facebook.
• Master the communication on LinkedIn.
• Master the communication on Twitter.
• Leverage other social networks (Instagram, YouTube).
• Communicate an information on its website and link with social networks.

Prérequis

None. However it is recommended to complete the module « The basics of digital communication » (C4026E) prior to enroling to this module or to have equivalent knowledge.

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C5049 - Powerful communication techniques

Public cible

Business professionals and anyone wishing to master one to one interactions and wishing to develop confidence and communication know-how for continued success.

Objectifs

• Uderstand the complex interplay between speaker, audience, relationship, and context in the communication process.
• Determine root causes of miscommunication and to find ways to neutralize them in the future.
• Identify and remove roadblocks to effective communication.
• Discover your personal communication style.
• Comprehending and demonstrating effective ways to listen.
• Demonstrating the intellectual capacity of relating effectively across contexts.
• Applying theories of interpersonal communication to practical interpersonal situations inside and outside the classroom.

Prérequis

None.

C5050 - Communicate with diplomacy, tact and credibility

Public cible

Business professionals wishing to act and to communicate in a positive and professional manner in every situation.

Objectifs

• Choose and use the most appropriate words and emotional tone for every business interaction.
• Gain insight into your communication style and the styles of others.
• Build skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
• Exercising conversational sensitivity, empathy, and perspective-taking.
• Protecting identity and self-concept of others in interaction.
• Developing accuracy in understanding nonverbal behavior.
• Managing self-disclosure and privacy appropriately.

Prérequis

None

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C5063 - Introduction to non-verbal communication

Public cible

Anyone willing to learn the basic mechanisms of non-verbal communication and wishing to understand the impact of non-verbal language in their personal and professional lives as well as to learn how to interpret the non-verbal language of others both in and out of the workplace.

Objectifs

• Evaluate the importance of non-verbal language in the interpersonal communication.
• Understand your own non-verbal language - what is its impact on others?
• Read the non-verbal language of the other people : what is its impact on your relationships and goals?
• Distinguish truth from falsehood using non-verbal communication cues.
• Analyse body language in all circumstances.
• Adapt your gestures to different contexts in order to better control your image.
• Learn how to highlight your personality (clothing, colors etc.) and how to effectively make use of space.

Prérequis

None.

Notes

It is crucial to follow the sessions in order to pass the exam

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C5065 - Occupational Health and Safety Management: legislation and implementation

Public cible

Anyone wishing to discover and to implement the basic elements of a health and safety management system at work.

Objectifs

• Discover the Luxembourg legislation applicable in the context of health and safety at work.
• Understand the differences between danger, risk and evaluation.
• Identify on the main risks (road, work at height, psyco-social, etc.)
• Be able to manage and analyze the differents workers accidents.
• Implement the actions plans.
• Discover the main advantages of managements systems.

Prérequis

None.

C5066 - Awareness raising and communication

Public cible

Anyone willing to develop their knowledge and practices in raising awareness to employees from various departments, to communicate constructively and in a way that involves employees in continuous improvement and compliance with, in particular, standards or regulations, and report to high management or supervisory authorities.

Objectifs

• Characterise a communication situation.
• Understand the component and specifications of different types of communication.
• Analyse a communication situation.
• Gather information, use and develop communication tools relevant to the context.
• Design and develop awareness actions.
• Give constructive feedback.
• Manage to mobilise the group.

Prérequis

None.

C6025 - Project management essentials

Public cible

Project manager wishing to recall on basics in project management or anyone aspiring to become a project manager and wishing to acquire the basics of project management.

Objectifs

• Understand the theoretical bases of the project management and become familiar with key project management processes.
• Define a project and develop the project charter: structure and activities plan with respect to their dependencies and to resources availabilities.
• Learn the basic tools to identify and anticipate potential gaps versus planned ( PERT, GANTT, Critical Paths ).
• Follow the life of a project on the time and cost aspects ( OTOBOS).
• Run the main monitoring and control processes of a project.
• Understand the standards of project management, quality  of project management.
• Experience the opening and the closing process.

Prérequis

None.

C6045 - Daily information management

Public cible

Anyone wishing to search, manage and monitor information at home and/or in business environment.

Objectifs

• Understand the typology of information.
• Understand Web search tools.
• Manage information in your daily works.
• Easily communication of information.
• Setting-up an information monitoring plan.
• Use professional information in your project.
• Use professional information in your innovation management plan.

Prérequis

None.

Notes

Exercises on PC will allow the theoretical knowledge to be applied immediately.

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C6049 - Audit and Compliance

Public cible

Professionals willing to know how to design and implement a proper enterprise risk management system with a focus on governance, and key internal control functions approach and tools.

Objectifs

• Identify the key rules of a proper enterprise governance.
• Approach the international standards in matter of risk assessment.
• Know how to implement a proper enterprise risk management system.
• Develop key tools for a tailored-made a risk based approach.
• Know how to design and communicate a control program.
• Know how to design a Data Privacy Impact Assessment (DPIA).

Prérequis

None. However it is recommended to have good knowledge of any kind of legislative module.

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C6050 - Financial instruments and markets

Public cible

Professionals of the financial sector providing investment information or investment advice within the definition of the EU second directive on Financial instruments and markets.

Objectifs

• Understand the main characteristics and risks of financial instruments and investment products;
• Understand the general economic background and its impact on financial markets and the value of investments;
• Understand transactions and their cost as well as specific market structures for stocks, bonds, currencies and commodities;
• Understand derivative instruments and their characteristics and use;
• Understand basic valuation principles of financial instruments and structured products.

Prérequis

None. However a basic understanding of financial mathematics such as interest rate compounding and discounting as well as basic statistics is recommended.

C6051 - Managing and selling investment products

Public cible

Professionals of the financial sector providing investment information or investment advice within the definition of the EU second directive on Financial instruments and markets.

Objectifs

• Understand and manage financial risk.
• Understand risk and return.
• Understand modern portfolio theory and diversification.
• Understand reality versus rational financial behavior.
• Understand and evaluate data and documents regarding a given investment product with respect to the risk profile of the investor.
• Understand performance and risk measurement.
• Understand the difference between historical performance and forecasting.
• Understand the main characteristics of and differences between active, passive and alternative portfolio management.

Prérequis

Successful completion of the module « Financial instruments and markets » (C6050) or proof of equivalent certified knowledge.

C6052 - Introduction to alternative investments

Public cible

Available soon

Objectifs

C7000 - Overview on the logistics sector

Public cible

Anyone currently active in the sector wishing to establish his / her understanding of the sector and to take advantage of the possibilities of internal mobility to develop his or her job, or anyone considering retraining in this sector.

Objectifs

• Learn about the origin, the evolution and the scope of the logistics core-concept.
• Define the components of this sector, its challenges and its opportunities in Luxembourg.
• Get an overview on the logistics functions: supply, production, distribution and demand management.
• Identify the jobs and the profiles opportunities.
• Understand the organizations and types of logistics companies: logistics and transport, industrial logistics, health services, events, etc.
• Understand the concept of operations management, warehouse management and transportation management.
• Use the English and French specific vocabulary.

Prérequis

None.

C7001 - Warehouse management

Public cible

Anyone preparing to take up a position as stock manager, order pickers or wishing to enter a goods reception service or a quality insurance service.

Objectifs

• Define the concept of stock and storage.
• Know the characteristics of a warehouse and the layout and the organization specificities: the various spaces, activities, the issues faced by each warehouse sections, etc.
• Understand the actions carried out in warehouses areas and challenges of coordination between employees, be aware of the positive impact of a good.
• Understand the main tools and methods used in inventory management.
• Understand the common criteria and indicators to optimize supply planning and reduce storage costs
• Know the products specificities and handle products with regards of their specificities and the constraints.
• Get to know the regulatory constraints, and implement them accurately.
• Use the English and French specific vocabulary.

Prérequis

Successful completion of the module « Overview on the logistics sector » (C7000E) or proof of equivalent certified knowledge.

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C7002 - Supply chain management

Public cible

Anyone preparing to take up a position as charterer, logistics agent, dispatch manager, flow manager or willing to enter a purchasing service, a transport organization service.

Objectifs

• Understand the logistics chain concept.
• Know the most common tools and methods used within this sector.
• Apprehend the process approach and understand the notion of flow.
• Understand the processes, the actions carried out at each steps and the challenges of better control of the logistics circuits: product quality, customer satisfaction, ecological footprint, etc.
• Know the different modes of transport, their specificities, their limits and the opportunities offered by their combination.
• Understand and analyze the concept of stream optimization and apply common associated methods: ERP or WMS management tools.
• Understand and apply cost management.
• Understand dashboards, design and select performance indicators.

Prérequis

Successful completion of the module « Overview on the logistics sector » (C7000E) or proof of equivalent certified knowledge.

C7003 - Introduction to purchases

Public cible

Purchasing managers and buyers, purchasing officers and top managers

Objectifs

• Understand the role of the purchasing department and the buyer in the organization.
• Know the most common tools and methods used identify KPI and improvement actions for the purchasing function.
• Apprehend the different phases of the purchasing processes from the strategic to the operational ones.
• Understand and enhance the economic and financial impact of purchasing.
• Learn the techniques applied for the spend analysis.
• Learn the tools and methods used to select and evaluate suppliers.
• Know the most important trends in terms of Information and Communication Technology (ICT) and globalization for Purchasing.
• Learn the approaches to reduce the supply risks in global sourcing.

Prérequis

None.

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C7004 - The basic guide to exporting or importing

Public cible

Anyone wishing to acquire knowledge and develop skills on the management of import or export operations from the commercial and technical point of view, in order to get started. Finance Department / Executives and Employees. Sales Management Department / Executives and Employees. Sales or Sourcing Department / Executives and Employees.

Objectifs

• Understanding the fundaments of export ou import operations to increase your chances of success.
• Mastering the basics of Incoterms® to know when and how to use them.
• Building an efficient export (or import) marketing plan to identify your potential clients (or suppliers).
• Delivering/receiving your order and making sure to be properly insured.
• Understanding the main components of an (export or import) customs declaration.
• Issuing knowingly a proper invoice and securing the international payments.
• Understanding the main export/import documentation.
• Keeping a watch on recent trends.

Prérequis

None.

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C7005 - The basics of customs clearance

Public cible

Anyone willing to acquire knowledge and develop skills on the management of import or export operations (technical, administrative, commercial, legal, human, financial aspects).

Objectifs

• Understanding the Customs (role and process).
• Mastering the fundaments of Incoterms.
• Using the Incoterms® properly, by mastering their advantages and limits.
• Understanding the main components of an (export or import) customs declaration.
• Determining the fundamental triangle Code-Origin-Value.
• Choosing the right customs status for the exported/imported goods.
• Choosing the appropriate customs procedure.
• Understanding the main export/import documents.

Prérequis

None.

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